HR Associate

HR Associate
Leavesden, WD25
Work until 07/06/2024
£15.00 per hour PAYE + Holiday
09:00 - 17:00
Hybrid role – Initially more days in the office for training, then 2 - 3 days in the office

Job Purpose
To provide a customer focused first line response to the business through the HR helpdesk and be responsible for the delivery of all HR processes relating to the employee lifecycle. Undertake project work within the team and work under minimal supervision.

Duties: 
To be the first point of contact for employees on a wide range of HR issues including benefits and policies via the HR Case Management System (CMS) in line with company values and acting in accordance with relevant and best HR practice.
Ensure all activities are conducted in line with UK legislation including GDPR and Company Code of Conduct.

Collaboration & Continuous Improvement:

Working very closely with other teams such as our HR Business Partners, hrData specialists, Payroll, Pensions, Occupational Health, Car Fleet, Resourcing and Rewards & Benefits teams.
Attendance at and contribution to meetings as required by the HRSD Team Leader and HRSD Manager.
Participation in projects as requested including continuous improvement to the service we offer.
Review and update Our Way of Working, Internal processes and working instructions to ensure they are always up to date.
Support the Risk & Compliance Team with processing DSAR requests.

Employee Lifecycle:
Production of relevant documentation in an accurate and timely manner in line with HR procedures and with adherence to payroll cut off dates.
Managing the new starter / on-boarding process through the recruitment portal from generating the contract to co-ordination with other teams ensuring all Right to Work documentation is obtained & DBS checks are carried out as appropriate to the role.
Co-ordinating and documenting the absence and family friendly processes including sickness.
Processing any changes to employee’s rewards and benefits packages including their terms and conditions of employment.

Skills required
Achieving KPI’s / SLA’s.
Customer Feedback.
Plan, organise and prioritise workload on a daily basis to ensure service levels are maintained.
Ability to work within a process driven environment and deliver to tight deadlines.
Highly motivated to deliver with ability to work under pressure.
Able to work using own initiative but also as part of a team.

Requirements
Previous experience within an HR environment with a particular focus on query resolution, process administration, HR systems, HR Policies, and basic employee relations.
CIPD qualified or working towards this.
Experience of working in an environment where tasks can change, often at short notice.
High attention to detail and excellent customer service skills.
Demonstrable planning and prioritising skills.
A strong communicator both verbally and in writing.
Aptitude to learn new systems.
Experience of all MS Office packages in particular Word, Outlook, and Excel.

Due to the number of applications that we receive, only successful candidates will be contacted.