About us

With a focus on the Built Environment, 1st Step Solutions is a recruitment specialist managed by its owners. Since its establishment in 2004, our firm has built a two-decade-long reputation as a reliable partner for both renowned companies and skilled candidates.

Our Values

Whether interacting internally, with our clients, or engaging with candidates, we prioritise open communication and honesty. By upholding the highest ethical standards, we aim to not only meet but exceed the expectations of all stakeholders, creating an environment where respect and integrity serve as the cornerstones of our success.

Our journey has been defined by a relentless pursuit of delivering quality service above anything else. We believe that by putting the needs of our clients and candidates at the forefront, we not only build successful partnerships but also contribute to the growth and success of the Mechanical and Electrical sectors we serve.

By recognising our internal team as integral members of a larger collective, we not only nurture a positive workplace culture but also enhance our ability to navigate the complexities of the recruitment process with agility and precision.

Our commitment to teamwork also extends beyond our internal operations, involving our clients and candidates as integral members of a collective endeavour.

Transparency means more than just providing information; it's about fostering trust and clarity in all our interactions. We are committed to being forthright with our clients, candidates, and internal team members, ensuring that expectations align with reality.

This commitment to transparency extends to our processes, decisions, and the way we handle challenges. By being transparent, we create an environment where trust flourishes, and stakeholders feel confident in our integrity.

We take pride in conducting our business with the utmost professionalism, showcasing expertise, reliability, and a commitment to excellence. We believe that this is not only a representation of our brand, but also a testament to the respect we hold for those we serve.

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Why 1st Step?

Expertise and Specialism: With years of experience under our belt, our team comprises of recruitment professionals who not only understand the nuances of the Mechanical and Electrical sector but are deeply passionate about it. We specialise in identifying and placing high-calibre talent, ensuring that your staffing needs are met with precision.

Active Involvement of Board of Directors: What sets us apart is the active engagement of our board of directors. With a collective 70 years’ service at 1st Step Solutions, and over 150 years’ combined experience in the recruitment industry, their hands-on approach ensures strategic direction, industry insight, and a commitment to continuous improvement, ensuring that our clients benefit from the collective wisdom of seasoned leaders.

Honesty at the Core: Transparency is not only a value for us; it's a way of doing business. At 1st Step Solutions, you can expect open and honest communication at every step of the recruitment process. We believe that trust forms the foundation of successful partnerships.

Consistency: Our commitment to stability extends beyond our client relationships. With a low turnover of both consultants and operational employees, you can trust that the team working on your recruitment needs is experienced, dedicated, and invested in your success.

Recruitment Compliance: Navigating the complexities of recruitment compliance can be challenging, but with 1st Step Solutions, you're in safe hands. We adhere to the highest industry standards, ensuring that your recruitment processes are not only efficient but also legally sound.

Whether you are seeking assistance with temporary, permanent, or contract recruitment, 1st Step Solutions is your trusted partner in building a workforce that propels your business forward. Join us in crafting a future where expertise meets integrity, and success is not just a destination but a shared journey.

 

MEET THE TEAM

 

Sector
Andy Brooks

Andy Brooks

Director/Owner
Careena Dabbs

Careena Dabbs

Director/Owner
Ralph Preston

Ralph Preston

Director/Owner
Andrea Llufrio

Andrea Llufrio

Director/Owner
Davinia Farr

Davinia Farr

Director/Owner
Matthew Williams

Matthew Williams

Director/Owner
Anna-Marie Warren

Anna-Marie Warren

Consultant | Construction & Building Services
Hayley Laurance

Hayley Laurance

Account Manager | Construction & Building Services
Kerrie Letchford

Kerrie Letchford

Recruitment Administrator
Emma Thomas

Emma Thomas

Recruitment Administrator
Courtney Roye

Courtney Roye

Consultant |  Construction & Building Services
Jess Lewis

Jess Lewis

Consultant | Construction & Building Services
Hannah Cleary

Hannah Cleary

Resourcer | Construction & Building Services
Louise Talbot

Louise Talbot

Resourcer
Karen Llufrio

Karen Llufrio

Payroll Manager
Nicola Perrin

Nicola Perrin

Compliance Manager
Lyndsey Matthews

Lyndsey Matthews

Payroll Administrator 
Karen Munday

Karen Munday

Credit Control Supervisor
Charlotte Sibilev

Charlotte Sibilev

Payroll Administrator