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2 x Resident Liaison Officer / 4 Month Contract

  • Location

    West End, London

  • Sector:

    Business Support

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Anna-Marie Warren

  • Contact email:

    Anna-Marie.Warren@1ststepsolutions.co.uk

  • Job ref:

    233448_1564053484

  • Published:

    about 1 month ago

  • Expiry date:

    2019-08-24

  • Startdate:

    ASAP

  • Consultant:

    #

Are you unhappy in your current role? Are you feeling under appreciated and over worked?

We are looking for 2 enthusiastic and customer focused Resident Liaison Officers for a 4 month contract in Camden.

If you have experience within a similar role and are looking to further develop your skills, then this is the role for you.

Duties:
* Being the first point of contact for residents.
* Managing properties in and around London.
* Organising access to properties.
* Ensuring minimum disruption to residents homes during works.
* Manage complaints.
* Maintain records on client software.
* Keeping information up to date for ongoing and planned works.
* Producing reports.
* Attend resident meetings.
* Assist in planned and organised works.
* Carry out written and photographic condition surveys if required.
* Maintain a high level of client satisfaction and customer care.
* Ensure a smooth and uninterrupted work flow.
* Assist with site set up if required.

Skills & Abilities:
* Strong administration skills.
* Ability to prioritise workload.
* Ability to work well under pressure.
* Good Organisational Skills.
* High degree of accuracy.
* Professional telephone manner.

Knowledge & Packages:
* MS Word (Intermediate & above).
* Outlook (Intermediate & above).