Helpdesk Administrator

Helpdesk Administrator
2 Month Contract
Motherwell
£11.80p/h @ 37.5hrs p/w

Responsibilities:
- Producing quotes from recommendations made by Supply Chain and Engineers to forward on to clients for authorisation.
- Generating weekly reports for the Business Support Manager.
- Log Tasks (jobs) on the Helpdesk CAFM (Computer Aided Facilities Management) system 'Concept Evolution'. Tasks may be received by telephone, email, in person or through the CAFM system directly.
- Allocating Order Numbers to directly employed staff and/or Supply Chain.
- Chasing Subcontractor reports.
- Raising orders through our in-house accounting package.
- Tracking compliance with attendance SLA's, intervening to drive supplier and own staff.

Requirements:
- Experience of working within a helpdesk role.
- Previously experience using a CAFM system.
- Good communication skills.