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Helpdesk Administrator / Contract / £12.00p/h PAYE

  • Location

    Sutton-In-Ashfield, Nottinghamshire

  • Sector:

    Business Support

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Anna-Marie Warren

  • Contact email:

    Anna-Marie.Warren@1ststepsolutions.co.uk

  • Job ref:

    233199_1562075838

  • Published:

    3 months ago

  • Expiry date:

    2019-08-01

  • Consultant:

    #

2 Helpdesk Administrator's required in Sutton-in-Ashfield.

Standard DBS will be required if successful.

Working Hours: 37.5 hours per week Monday to Friday (typically 0800 - 1600 hrs)

You will have have previous experience working within a similar role. You will be able to work within a fast paced environment with the ability to keep organised within an ever changing role.

Duties:
- Ensure that all administrative functions of the department are carried out in a timely efficient manner to include the production of PPM's and Reactive Maintenance tasks, closing out tasks and filing/archiving as required.
- Operate an effective 'task interruption' system to ensure that SLA's are not breached and all requests for information are responded to.
- Maintain filing and record systems for the department to include paper based and computerised records.
- To deal with telephone enquiries, taking messages where necessary and forwarding on to an appropriate member of staff.
- To input and extract information using databases and spreadsheets as required.
- Assist Managers with all typing and computer generated correspondence, written documents and procedures.
- To operate IT systems including Concept Evolution and Microsoft Office.
- Arrange meetings, production/collation of appropriate paperwork and minutes if required.
- Any other reasonable duty as requested by the Project Administration Manager, within the trade and grade of this post.