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IT Support Administrator

  • Location

    Stevenage, Hertfordshire

  • Sector:

    Business Support

  • Job type:

    Contract

  • Salary:

    Up to £11 per hour

  • Contact:

    Anna-Marie Warren

  • Contact email:

    Anna-Marie.Warren@1ststepsolutions.co.uk

  • Job ref:

    239652_1645193792

  • Published:

    4 months ago

  • Duration:

    5 months

  • Expiry date:

    2022-03-20

  • Consultant:

    #

IT Support Administrator
5 Month Contract
9:00 - 5:30
£11.00p/h PAYE + holiday

Our client is currently looking to recruit an IT Support Administrator to work in their Group IT department based in Stevenage.

As an IT Support Administrator, you will be part of our Group IT Department who are responsible for the supply and management of IT and Telephony services to our group of companies.

Duties:
- Supporting the procurement, commercial and asset management team.
- Accurately raising purchase orders on internal and external systems.
- Actively communicating with colleagues to manage expectations and agreed SLAs.
- Liaising with suppliers to ensure the correct services are quoted for and supplied.
- Management of software ticketing system ensuring colleagues are kept up to speed with their enquiries.
- Fielding questions, making sure internal customer's requirements are understood.
- Working with Group IT colleagues to deliver and improve Groupwide services.
- Invoice processing, ensuring charges are valid and correct.
- Document management and approval seeking.
- Task management, following processes through to completion.

Skills & Knowledge Requirements:
- Previous experience within an administrative and/or customer service role - Essential
- Previous experience within an IT related business area - Desirable
- Fast learner and able to adapt quickly
- Good multitask management skills
- High attention to detail and accuracy
- Effective verbal and written communication skills
- Competent user of Microsoft Office, with good Excel skills