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<p>Skilled Trades &amp; Labour<br />0207 846 7622<br /><a href="mailto:setrades@1ststepsolutions.co.uk" target="_blank" rel="noopener">setrades@1ststepsolutions.co.<wbr />uk</a></p><p>&nbsp;</p><p><u></u><u></u>Supervision, Technical &amp; Business Support<br />0207 760 7622<br /><a href="mailto:technical@1ststepsolutions.co.uk" target="_blank" rel="noopener">technical@1ststepsolutions.co.<wbr />uk</a><u></u><u></u></p><p>&nbsp;</p><p>South West <br />0117 332 6633<br /><a href="mailto:bristol@1ststepsolutions.co.uk" target="_blank" rel="noopener">cvbristol@1ststepsolutions.co.uk</a><u></u><u></u></p><p>&nbsp;</p><p>Accounts &amp; payroll <br />01322 479 505<br /><a href="mailto:accounts@1ststepsolutions.co.uk" target="_blank" rel="noopener">accounts@1ststepsolutions.co.<wbr />uk</a><br /><a href="mailto:payroll@1ststepsolutions.co.uk" target="_blank" rel="noopener">payroll@1ststepsolutions.co.uk</a><u></u><u></u></p><p>&nbsp;</p><p>Compliance <br />0207 846 7622<br /><a href="mailto:compliance@1ststepsolutions.co.uk" target="_blank" rel="noopener">compliance@1ststepsolutions.<wbr />co.uk</a></p>

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<h5>View the range of roles we have here, if you don't see what you want connected with a team member to tell us what you are looking for.</h5>

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Recruitment Agency for the Built Environment, find temporary, contract and permanent jobs in the M&E industry across the UK

The Mechanical & Electrical Recruitment Specialists

1st Step Solutions | The Mechanical & Electrical Recruitment Specialists

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With a focus on the Built Environment, 1st Step Solutions is a recruitment specialist managed by its owners.

Why 1st Step?

<p><span style="color: #00a099;"><strong>Expertise and Specialism:</strong></span> With years of experience under our belt, our team comprises of recruitment professionals who not only understand the nuances of the Mechanical and Electrical sector but are deeply passionate about it. We specialise in identifying and placing high-calibre talent, ensuring that your staffing needs are met with precision.</p><p><strong><span style="color: #00a099;">Active Involvement of Board of Directors:</span></strong> What sets us apart is the active engagement of our board of directors. With a collective 70 years&rsquo; service at 1st Step Solutions, and over 150 years&rsquo; combined experience in the recruitment industry, their hands-on approach ensures strategic direction, industry insight, and a commitment to continuous improvement, ensuring that our clients benefit from the collective wisdom of seasoned leaders.</p><p><span style="color: #00a099;"><strong>Honesty at the Core:</strong> </span>Transparency is not only a value for us; it's a way of doing business. At 1st Step Solutions, you can expect open and honest communication at every step of the recruitment process. We believe that trust forms the foundation of successful partnerships.</p><p><span style="color: #00a099;"><strong>Consistency:</strong> </span>Our commitment to stability extends beyond our client relationships. With a low turnover of both consultants and operational employees, you can trust that the team working on your recruitment needs is experienced, dedicated, and invested in your success.</p><p><span style="color: #00a099;"><strong>Recruitment Compliance:</strong> </span>Navigating the complexities of recruitment compliance can be challenging, but with 1st Step Solutions, you're in safe hands. We adhere to the highest industry standards, ensuring that your recruitment processes are not only efficient but also legally sound.</p><p>Whether you are seeking assistance with temporary, permanent, or contract recruitment, 1st Step Solutions is your trusted partner in building a workforce that propels your business forward. Join us in crafting a future where expertise meets integrity, and success is not just a destination but a shared journey.</p><p>&nbsp;</p><h2>MEET THE TEAM</h2><p>&nbsp;</p>

1st Step Solutions | About Us

About Us

Central to our business operations is a strong focus on Mechanical and Electrical Trades and Labour.

Skilled Trades & Labour 

<p>Central to our business operations is a strong focus on Mechanical and Electrical Trades and Labour. Our recruitment teams are equipped with specialised knowledge in their respective domains, demonstrating a thorough understanding of the local transient workforce, ongoing projects, and market conditions. This ensures a precise and efficient approach to our recruitment efforts</p><p><span style="color: #00a099;"><strong>Skilled trades and labour roles we often supply include:</strong></span></p><div class="row row-cols-2 mb-ngutter"><div class="col mb-gutter"><div class="h-100"><div class="card-body p-0"><article class="body"><p>Chargehands</p><p>Electricians</p><p>Electrical Testers</p><p>Pipefitters</p><p>Plumbers</p><p>Welders</p><p>Duct Fitters</p><p>Laggers</p><p>Associated Trade Improvers and Mates</p></article></div></div></div><div class="col mb-gutter"><div class="h-100"><div class="card-body p-0"><article class="body"><p>Logistics Managers</p><p>Mechanical and Electrical Stores Managers</p><p>Lifting Supervisors</p><p>Crane Operators&nbsp;</p><p>Slingers</p><p>Crane Operators</p><p>Plant Operators</p><p>Alongside the above, we are also able to provide associated skilled &amp; unskilled labourers, and numerous other construction trades.</p></article></div></div></div></div>

Skilled Trades & Labour Jobs

Skilled Trades & Labour

With expertise in temporary, permanent, and contract recruitment, we cater to a wide range of roles essential for project success from pre-construction through to handover.

Supervision and Technical

<p>With expertise in temporary, permanent, and contract recruitment, we cater to a wide range of roles essential for project success from pre-construction through to handover. Our team is committed to bridging the gap between talent and opportunities, in the continually evolving landscape of the built environment.</p><p><span style="color: #00a099;"><strong>We have specialist consultants recruiting a range of roles as below.</strong></span><br /><br /></p><div class="row row-cols-2 mb-ngutter"><div class="col mb-gutter"><div class="h-100"><div class="card-body p-0"><article class="body"><p>Operations Manager / Director</p><p>Project Manager / Director</p><p>Project Engineer</p><p>Site / Construction Manager</p><p>HSQE Manager</p><p>Commissioning Manager</p><p>QA Supervisor / Manager</p><p>Site Supervisor</p><p>LV/HV Authorised Person</p><p>Commissioning Engineer</p></article></div></div></div><div class="col mb-gutter"><div class="h-100"><div class="card-body p-0"><article class="body"><p>Health &amp; Safety Advisor &nbsp;&nbsp;</p><p>Logistic Manager</p><p>Quantity Surveyor</p><p>Commercial Manager</p><p>Estimator</p><p>Bid Manager</p><p>Buyer</p><p>CAD/Revit/BIM Coordinator / Manager</p><p>Design Engineer</p><p>Design Manager</p><p>&nbsp;</p></article></div></div></div></div>

Supervision and Technical Jobs

Supervision & Technical

Our consultants have extensive experience in sourcing talent that suits your business for the pivotal support roles that keep everything functioning, below are some of the more common roles we recruit for within the M&E sector.

1st Step Solutions | Business Support

<p align="left">Our consultants have extensive experience in sourcing talent that suits your business for the pivotal support roles that keep everything functioning, below are some of the more common roles we recruit for within the M&amp;E sector.</p><p align="left">&nbsp;</p><div class="row row-cols-2 mb-ngutter"><div class="col mb-gutter"><div class="h-100"><div class="card-body p-0"><article class="body"><p>Site Based Business Support</p><p>Document Controllers</p><p>Site Administrators</p><p>Project Coordinators</p><p>Project Technical Assistants</p><p>Receptionists / Secretaries</p><p>Office Managers</p><p>Personal Assistants</p><p>Administrators / Coordinators</p></article></div></div></div><div class="col mb-gutter"><div class="h-100"><div class="card-body p-0"><article class="body"><p>Supply Chain</p><p>Bid/Tender</p><p>Estimating&nbsp;</p><p>Commercial</p><p>Design</p><p>Procurement</p><p>Helpdesk</p></article></div></div></div></div>

Business Support

Disciplines

Recruitment Services

<h2><span style="color: #00a79d;">Temporary &amp; Contract</span></h2><p>Since 2004, our core business has been temporary and contract recruitment in the M&amp;E Sector, our experience allows us to not only source the right people for our clients&rsquo; projects, but also to ensure that we retain them.</p><p>We take pride in operating as an ethically and legally compliant business, as demonstrated by our accreditations and audits. Our in-house payroll team, compliance department, and combined recruitment and industry experience allows us to offer a range of engagement methods and payment options tailored to the requirements of any contract. &nbsp;&nbsp;</p><h2><span style="color: #00a79d;">Permanent</span></h2><p>We specialise in identifying and placing candidates for pivotal roles essential to project success, ensuring the seamless integration of skilled professionals into our clients' teams. Drawing on our comprehensive understanding of the built environment sector , we assess candidate qualifications, industry experience, and cultural fit to align with the specific needs of our clients.</p><p>Our tailored approach goes beyond simply filling vacancies; we strive to contribute to the long-term growth and success of organisations by facilitating the recruitment of individuals who bring expertise, innovation, and a commitment to excellence.</p><h2><span style="color: #00a79d;">Airports and Security Passing</span></h2><p>As current signatories for both Stansted and Gatwick Airport, and having previously held signatory status at other major UK airports, we are well versed in the complexities of securing temporary labour for both airside and landside projects.</p><p>With a dedicated compliance team, we are able to facilitate the referencing, security vetting and pass management to enable your project teams to focus on delivering the project in hand.</p><p>Alongside our airport experience, our compliance team are also able to work with our clients where security vetting is required for labour and project staff. Our experience in this field ranges from the very basic of DBS checks to obtaining SC and DV security clearance, and all levels in between. In addition, we can assist with sourcing escorts where feasible to enable available labour to start on site without hindering the everyday productivity of those who already hold clearance.</p>

View our Accreditations & Memberships here

Accreditations & Memberships

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<h5><span style="color: #2e3b42;">Terms of Business</span></h5><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/Client_Downloads/FS_TCC_05_Std_terms_for_temporary_recruitment.pdf" title="FS_TCC_05">Terms for supply of temporary workers</a></p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/Client_Downloads/FS_TCC_06_Terms_for_Perm_and_Fixed_Term_Contract.pdf" title="FS-TCC-06">Terms for Permanent and Contract Recruitment Services</a></p><p>&nbsp;</p><h5><span style="color: #2e3b42;">Accreditations &amp; Memberships</span></h5><p><span style="color: #00a79d;"><a href="https://www.1ststepsolutions.co.uk/static/download_files/Accreditations/Alcumus_SafeContractor_Cert_EG1772_EXP_21_12_24.pdf" title="Alcumus Safe Contractor">Alcumus Safe Contractor</a></span></p><p><span style="color: #00a79d;"><a href="https://www.1ststepsolutions.co.uk/static/download_files/Accreditations/Constructionine_Gold_Membership_Reg_110774_Exp_18-01-24.pdf" title="Constructonline Gold">Constructonline Gold</a></span></p><p><span style="color: #00a79d;"><a href="https://www.1ststepsolutions.co.uk/static/download_files/Accreditations/Apsco_Membership_Expires_31_12_24.pdf" title="APSCo">APSCo</a></span></p><p><span style="color: #00a79d;"><a href="https://www.1ststepsolutions.co.uk/static/download_files/Accreditations/14001_ISO_CERT_441370-E_1stStepSolutions2022.pdf" title="ISO 14001">ISO 14001</a></span></p><p><span style="color: #00a79d;"><a href="https://www.1ststepsolutions.co.uk/static/download_files/Accreditations/9001_ISO_CERT_441370_1stStepSolutions2022.pdf" title="ISO 9001">ISO 9001</a></span></p><p><span style="color: #00a79d;"><a href="https://www.1ststepsolutions.co.uk/static/download_files/Accreditations/ECS_Cert_Exp_Jan_25.pdf">ECS Subscriber</a></span></p><p><span style="color: #00a79d;"><a href="https://www.1ststepsolutions.co.uk/static/download_files/Accreditations/Lighthouse_Company_Suuporter_Cert_Exp_March_2025.pdf" title="Lighthouse Company Supporter">Lighthouse Company Supporter</a></span></p><p>&nbsp;</p><h5><span style="color: #2e3b42;">Policies, Procedures and Statements</span></h5><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS01_Health_and_Safety_Statement.pdf" title="Health and Safety Statement">Health and Safety Statement</a></p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS02_ENVIRONMENTAL_POLICY_STATEMENT.pdf" title="Environmental Policy Statement">Environmental Policy Statement</a></p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS03_DRUG_AND_ALCOHOL_POLICY_STATEMENT.pdf" title="Drug and Alcohol Policy Statement">Drug and Alcohol Policy Statement</a></p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS04_QUALITY_POLICY_STATEMENT.pdf" title="Quality Policy Statement">Quality Policy Statement</a></p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS13_Complaints_Policy_and_Procedure.pdf" title="Complaints Policy &amp; Procedure">Complaints Policy &amp; Procedure</a></p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS23_MODERN_SLAVERY_AND_HUMAN_TRAFFICKING.pdf" title="Modern Slavery &amp; Human Trafficking Statement">Modern Slavery &amp; Human Trafficking Statement</a></p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS24_Equality_and_Diversity_Policy.pdf" title="Equality &amp; Diversity Policy">Equality &amp; Diversity Policy</a></p><p>&nbsp;</p><p>If you don't see the document you are looking for please feel free to email compliance@1ststepsolutions.co.uk</p><p>&nbsp;</p>

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What our clients say about us

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<h5><span style="color: #2e3b42;">Contract for Service</span></h5><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FSTC03_PAYE_CONTRACT_FOR_SERVICE_WEBSITE_SAMPLE.pdf" title="PAYE Contract for Service (Example)" target="_blank" rel="noopener">PAYE Contract for Service (Example)</a></p><h5>&nbsp;</h5><h5><span style="color: #2e3b42;">Policies, Procedures and Statements</span></h5><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS01_Health_and_Safety_Statement.pdf" title="Health and Safety Statement">Health and Safety Statement</a></p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS02_ENVIRONMENTAL_POLICY_STATEMENT.pdf" title="Environmental Policy Statement">Environmental Policy Statement</a></p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS03_DRUG_AND_ALCOHOL_POLICY_STATEMENT.pdf" title="Drug and Alcohol Policy Statement">Drug and Alcohol Policy Statement</a></p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS04_QUALITY_POLICY_STATEMENT.pdf" title="Quality Policy Statement">Quality Policy Statement</a></p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS13_Complaints_Policy_and_Procedure.pdf" title="Complaints Policy &amp; Procedure">Complaints Policy &amp; Procedure</a></p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS23_MODERN_SLAVERY_AND_HUMAN_TRAFFICKING.pdf" title="Modern Slavery &amp; Human Trafficking Statement">Modern Slavery &amp; Human Trafficking Statement</a></p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/FS24_Equality_and_Diversity_Policy.pdf" title="Equality &amp; Diversity Policy">Equality &amp; Diversity Policy</a></p>

What our candidates say about us

 As a Mechanical and Electrical recruitment specialist, we cater to a diverse range of job seekers

Candidates

<p>As a Mechanical and Electrical recruitment specialist, we cater to a diverse range of job seekers, including those in trades and labour, technical roles, project management and business support. Whether you're exploring temporary opportunities or seeking a permanent position, our dedicated team is committed to connecting you with the right employers.</p><p>Our tailored approach ensures that candidates not only find jobs that match their skills and aspirations but also thrive in environments where they can make a lasting impact. With a keen understanding of the industry's intricacies and a vast network of respected employers, taking the 1st Step is your key to unlocking a successful and fulfilling career.</p><p>When engaging with a 1st Step Consultant, you're assured of interacting with a seasoned professional who excels in either your specific role or industry. Your consultant is genuinely interested in learning about you, what motivates you to start your day, your reasons for considering a change from your current position, and, most importantly, what brings you joy. It's through understanding these aspects that we can provide tailored advice and engage in meaningful discussions about the opportunities and employers that align perfectly with your aspirations.</p><p>&nbsp;</p><div class="row row-cols-2 mb-ngutter"><div class="col mb-gutter"><div class="h-100"><div class="card-body p-0"><header class="d-flex align-items-center"><div><h5><span style="color: #00a79d;"><strong>Temporary Workers</strong></span></h5></div></header><article class="body"><p>At 1st Step, we keep things simple and reliable for our temporary workers. Our timesheet process is designed to be easy and hassle-free. We understand the importance of accurate payroll, and we take care to review timesheets thoroughly to ensure you receive your payment promptly and correctly.</p><p>Your hard work is valuable to us, and our aim is to make sure you feel supported and fairly compensated for your time. With 1st Step, you can trust that we've got your back when it comes to your timesheets and payroll.</p></article></div></div></div><div class="col mb-gutter"><div class="h-100"><div class="card-body p-0"><header class="d-flex align-items-center"><h5><span style="color: #00a79d;"><strong>Safety</strong></span></h5></header><article class="body"><p>We are committed to providing a safe work environment, and we actively collaborate with our clients to ensure that all necessary safety measures are in place. Our goal is to foster a culture of awareness and responsibility, where you can confidently carry out your duties with the assurance that your safety is paramount. Should you have any concerns or encounter safety-related issues during your assignment, our dedicated team is here to provide support and promptly address any challenges, ensuring that your work experience is not only productive but also safe and secure.</p></article></div></div></div></div>

Electrical and Mechanical Jobs

View the Skilled Trades & Labour Jobs we have here, if you don't see what you want connected with a team member to tell us what you are looking for.

<h5>View the Skilled Trades &amp; Labour Jobs we have here, if you don't see what you want connect with a team member to tell us what you are looking for.</h5>

View the Supervision & Technical Jobs we have here, if you don't see what you want connected with a team member to tell us what you are looking for.

Supervision & Technical Jobs

<h5>View the Supervision &amp; Technical Jobs we have here, if you don't see what you want connect with a team member to tell us what you are looking for.</h5>

View the Business Support Jobs we have here, if you don't see what you want connected with a team member to tell us what you are looking for.

Business Support Jobs

<h5>View the Business Support Jobs we have here, if you don't see what you want connect with a team member to tell us what you are looking for.</h5><p>&nbsp;</p><p>&nbsp;</p>

Feature Jobs

Welcome to our News Hub,  where we share the latest company news, charity endeavours, industry updates and everyday wisdom.

News Hub

<p>Welcome to our News Hub,&nbsp; where we share the latest company news, charity endeavours, industry updates and everyday wisdom.</p>

1st Step Solutions | News Hub

0207 846 7622, 0117 332 6633 & 02922 409 000

This legal notice applies to the entire contents of this website under the domain name www.1ststepsolutions.co.uk and www.1ststeprecruitment.com ("the Website")

Terms & Conditions

<p><strong>This legal notice applies to the entire contents of this website under the domain name www.1ststepsolutions.co.uk and www.1ststeprecruitment.com ("the Website") and to any correspondence by e-mail between us and you. Please read these terms carefully before using this Website. Using this Website indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, please do not use this Website</strong></p><p>This notice is issued by 1<sup>st</sup>&nbsp;Step Solutions Ltd (company no. 5159494) trading under the name of 1<sup>st</sup> Step Solutions Ltd on the internet, registered address is at Suite 15, Phoenix house, Christopher Martin Road.&nbsp;</p><h3>Terms of Use</h3><p>This is the www.1ststepsolutions.co.uk website (&rdquo;the Site&rdquo;). Your use of the Site is subject to the following terms and conditions, which you are deemed to accept each time you use the Site.</p><h3>Member Account, Password &amp; Security</h3><p>To access certain areas of the Site you may be required to register with us. In completing the registration process you must provide us with current, complete and accurate information as prompted by the applicable registration form. You may also be required to choose a password and a username. You are entirely responsible for maintaining the confidentiality of your password and account and for any and all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security. We will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by us or another party due to someone else using your account or password. You may not use anyone else&rsquo;s account at any time, without the permission of the account holder.</p><h3>Terms of Business</h3><p>Each employment assignment or placement arising as a result of an introduction made by us will be subject to our standard <a href="https://www.1ststepsolutions.co.uk/cm/employers/downloads">Terms of Business</a> as they are applicable in the circumstances.</p><h3>No Unlawful or Prohibited Use</h3><p>You will not use the Site for any purpose that is unlawful or prohibited by these terms. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site. You may not attempt to gain unauthorised access to any part of the Site, other person&rsquo;s account, or to any computer systems or networks connected to the Site, whether through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Site.</p><h3>Accuracy of Information</h3><p>Whilst we make every effort to ensure that the information on the Site is accurate and complete, some of the information is supplied to us by third parties and we are not able to check the accuracy or completeness of that information. We do not accept any liability arising from any inaccuracy or omission in any of the information on the Site or any liability in respect of information on the Site supplied by you, any other site user or any other person.</p><h3>Information Submitted by You</h3><p>You are solely responsible for any information submitted by you to the Site. You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights of any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to the Site. We reserve the right to remove any information supplied by you from the Site at our sole discretion, at any time and for any reason without being required to give any explanation.</p><h3>Hyperlinks</h3><p>On the Site you may from time to time be offered links to other sites which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using the links to gain access to such sites is done entirely at your own risk.</p><h3>Copyright</h3><p>The rights in material on the Site are protected by international copyright, software and trademark laws and you agree to use the Site in a way which does not infringe these rights. You may copy material on the Site for your own private or domestic purposes, but copying for any commercial or business use is not permitted.</p><h3>Termination</h3><p>We may terminate your registration and/or deny you access to the Site or any part of it (including any services, goods or information available on or through the Site) at any time in our absolute discretion and without any explanation or notification.</p><h3>Miscellaneous</h3><p>These terms of use are governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.</p><p>These Terms of Access may be changed by us at any time. You will be deemed to accept the Terms of Access (as amended) when you next use the Site following any amendment.</p>

Keeping your personal information safe and secure is our top priority at 1st Step.

Privacy Policy

<h2>Keeping your personal information safe and secure is our top priority at 1st Step.</h2><p>We've updated our&nbsp;Privacy Policy to explain what data we hold, why and how we will use it as well as your rights and how to update the information we hold and contact preferences.&nbsp; Company Number: 05159794, Vat Number: GB843600446. Registered in England &amp; Wales.</p><h4>INTRODUCTION</h4><p>This Privacy Policy explains what we do with your personal data, whether we are in the process of helping you find a job, continuing our relationship with you once we have found you a role, providing you with a service, receiving a service from you, using your data to ask for your assistance in relation to one of our&nbsp;Candidates, or you are visiting our website.</p><p>It describes how we collect, use and process your personal data, and how, in doing so, we comply with our legal obligations to you. Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights.</p><p>This Privacy Policy applies to the personal data of our&nbsp;Website Users Candidates, Clients, Suppliers, Training delegates, and other people whom we may contact in order to find out more about our&nbsp;Candidates&nbsp;or whom they indicate is an emergency contact. It also applies to the emergency contacts of our&nbsp;Staff. To be clear, if you are a member of 1st Step Solutions&rsquo; Staff, you should refer to the 1st Step Solutions Staff Privacy Policy which is available in the Employees Handbook.</p><p>For the purpose of applicable data protection legislation (including but not limited to the General Data Protection Regulation (Regulation (EU) 2016/679) (the &ldquo;GDPR&rdquo;), the company responsible for your personal data ("1st Step Solutions Ltd" or "us").</p><p>It is important to point out that we may amend this Privacy Policy from time to time. Please just visit this page if you want to stay up to date, as we will post any changes here.</p><p>If you are dissatisfied with any aspect of our Privacy Policy, you may have legal rights and, where relevant, we have described these as well.</p><p>This Privacy Policy applies in relevant countries throughout our international network. Different countries may approach data privacy in slightly different ways and so we also have country-specific parts to this Privacy Policy. You can find country-specific terms for your jurisdiction&nbsp;<a data-cke-saved-href="http://oliver-dev.s3.amazonaws.com/2018/05/17/17/53/53/282/FS26%20-%201st%20Step%20Privacy%20Policy.pdf" href="https://www.1ststepsolutions.co.uk/static/download_files/pp-policy.pdf" target="_blank" rel="noopener">here</a>. This allows us to ensure that we're complying with all applicable data privacy protections, no matter where you are.</p><p>Download our Privacy below.</p><p>&nbsp;</p><p><a href="https://www.1ststepsolutions.co.uk/static/download_files/pp-policy.pdf"><img src="/static/imglib/pdf.png" height="128" width="128" alt="" /></a></p><h2>&nbsp;</h2><hr /><p>&nbsp;</p>

A "cookie" is a piece of information that is stored on your computer's hard drive and which records your navigation of a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes. 

Cookies Policy

<h2>​What's a cookie?</h2><p>A "cookie" is a piece of information that is stored on your computer's hard drive and which records your navigation of a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.&nbsp;</p><p>Cookies are used by nearly all websites and do not harm your system. If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. We also provide information about this in our Marketing preferences page on the 1st Step Solutions website.</p><h2>How do we use cookies?</h2><p>We use cookies to do two things:</p><p>to track your use of our website. This enables us to understand how you use the site and track any patterns that emerge individually or from larger groups. This helps us to develop and improve our website and services in response to what our visitors want and need; and</p><p>to help us advertise jobs to you that we think you'll be interested in. Hopefully this means less time for you trawling through endless pages and will get you into the employment you want more quickly.</p><h2>Cookies are either:</h2><p>Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser &ndash; they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any information from your computer; or</p><p>Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics and for personalisation (see below).</p><h2>Cookies can also be categorised as follows:</h2><p>Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when applying for a job, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.</p><p>Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.</p><p>Functionality cookies: These cookies allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you can customise. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.</p><p>Personalisation cookies: These cookies help us to advertise details of potential job opportunities that we think may be of interest. These cookies are persistent (for as long as you are registered with us) and mean that when you log in or return to the website, you may see advertising for jobs that are similar to jobs that you have previously browsed.</p><h2>&nbsp;</h2><p>&nbsp;</p>

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<p>You will now receive updates direct to your inbox when we register a job that matches your specific criteria. <br /><br />Please remember that you can set up as many job alerts as you like, but due to GDPR and data privacy only you can cancel the alert, as only you have access to this feature. <br /><br />Use the STOP feature in the next email you get to cancel the job alert feature.</p>

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<p>You will now receive updates direct to your inbox when we register a profile that matches your specific criteria. <br /><br />Please remember that you can set up as many profile alerts as you like, but due to GDPR and data privacy only you can cancel the alert, as only you have access to this feature. <br /><br />Use the STOP feature in the next email you get to cancel the profile alert feature.</p>

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Courtney joined 1st Step in the New Year of 2017. She was initially brought in as a Recruitment Administrator to offer support to the London & South East Trades Team. As time went on, Courtney’s role progressed through Compliance and Marketing & Communications, before finally settling into the Recruitment Team in 2021.

<p>Courtney joined 1st Step in the New Year of 2017. She was initially brought in as a Recruitment Administrator to offer support to the London &amp; South East Trades Team. As time went on, Courtney&rsquo;s role progressed through Compliance and Marketing &amp; Communications, before finally settling into the Recruitment Team in 2021.</p><p>Since then, Courtney has found her stride with M&amp;E Recruitment in the Midlands and North-West, and has maintained some client relationships built through her time collecting the weekly timesheets. Courtney is more than happy to work on any out-of-regular-scope roles including Gardeners and Arborists.</p><p>Outside of the office, Courtney can usually be found attached to her Kindle, reading nonstop (she is currently at 230 books read for the year), or on her laptop, writing. Courtney is hoping to finally put her Batchelor&rsquo;s in Creative Writing to use by writing her first novel.</p><p>&nbsp;</p>

Courtney Roye

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<p>Please note that for your privacy no data from this form is stored in this website, beyond the legitimate interest period.</p><p><a href="/cm/privacy" title="privacy" target="_blank" rel="noopener">View our privacy policy</a></p><p>&nbsp;</p>

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Courtney Roye

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Heating Engineer

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