Linkedin tracking

About Us

Who we are

1st Step Solutions was founded in 2004 by experienced recruitment professionals with a passion to deliver a specialist recruitment service in the mechanical and electrical sector, with a strong focus on recruiting and mentoring consultants that understood the marketplace and putting the quality of the service above anything else.

It is this business model that has driven us to deliver the same level of expertise across multiple sectors and markets. We have worked to attract, mentor and retain teams and consultants that are specialists in their field, who truly understand their market and are able to utilise their network and knowledge to enhance our customer’s experience.

1st Step Solutions value the relationships we build with clients and candidates which enables us to offer a consultative and collaborative approach. We believe that by working as more than just a supplier and developing mutually beneficial relationships, we can ensure the entire recruitment process reflects our client’s requirements and it is exactly this approach that has allowed us to deliver effective solutions to industry-wide problems.

Our management team have held senior positions in the sectors that 1st Step Solutions now specialise in, including but not limited to Building Service's and Construction, Engineering and Rail, Customer Service and Facilities management. This not only gives our teams access to expert knowledge of their markets but also gives the added value that these individuals have dealt with recruitment businesses “from the other side of the fence”. We believe this unique mix of personnel allows us a level of understanding surrounding the everyday frustrations and challenges faced by our clients above and beyond that of our competitors.

We pride ourselves on being an ethically and legally compliant business, evidenced by accreditations and audit. Our internal compliance department means you can expect the same level of integrity throughout the business and with every vacancy. Our Dartford head office also houses our in-house payroll team and Employee & Industrial Relations Manager, ensuring that 1st Step Solutions can offer all methods of engagement and a variety of payment methods to suit the conditions of any contract.

Our business recognises that recruitment is no longer simply recruitment and that our service is built on the foundations of a robust back office support network. Our expertise and experience mean we are already equipped to deal with high expectations of compliance, Industrial and employee relations, diversity and inclusion, as well as current and pending legislation, including GDPR.

Read more
W1siziisijiwmtgvmdqvmtyvmdkvntcvmzgvnje0l091cibkb3vybmv5ic0gy3jvchblzdiuanbnil0swyjwiiwidgh1bwiilciymdawedywmfx1mdazyyjdxq

our story

  • 2004  - Opening

    Established in 2004, we first opened our doors in Essex supplying the Mechanical and Electrical industry in London and the South East. 

    Founded by experienced recruitment professionals with a passion to offer new and innovative solutions offering a refreshing alternative in an industry that has long been criticised for lacking customer focus. 

  • 2005 - Two New Offices

    In 2005 we opened a Midlands presence to further service our M&E customer base, and due to the success of our South-East region also opened an office in Dartford to house our payroll and accounts team.  This would later become our head office that now houses two further recruitment teams.

  • 2008 - Management & Technical

    As a result of the success of the trades and labour division, our Management and Technical team was introduced in 2008 to facilitate the permanent, contract and temporary recruitment of Building Services supervision, technical staff and site management. 

  • 2009

    • Turnover: 16.5m
    • Offices: 3
    • Headcount: 18


  • 2014 - London (City) office opening

    In our tenth year of trading 1st Step's Management, Supervision & Technical division in London.  Also expanding the division to include Business Support, Construction and Commercial positions. 

    • Turnover: 32m
    • Offices:  4
    • Headcount: 29
  • 2015 - Expansion to the South West

    In 2015 the 1st Step brand expanded to the South West, based in Bristol and comprising of an experienced recruitment team with an exceptional knowledge of the local mechanical and electrical transient workforce. 

    • Turnover: 31.5m
    • Offices: 5
    • Staff: 42
  • 2016 - Training Division

    1st Step recognises our responsibility and duty of care to ensure the safety of individuals placed.  In 2016 our training division was opened which has allowed us to not only commit to upskilling current and future candidates but also to provide our client base with accredited and non-accredited safety and first aid training. 

  • 2017 - North West

    Our North-West office opened it's doors in March 2017 building on the growth of our existing business and supported by our South West branch, the team have continued to expand on our reputation of offering a first-class service, with an in-depth knowledge of their industry sectors & specialism.

    • Turnover: 34.5m
    • Offices: 6
    • Staff: 48
  • 2018 - 1st Step Resourcing Inc. opens in New York

    Our US Sister company 1st Step Resourcing Inc. opened their offices in New York, NY in January 2018, offering permanent recruitment for senior and technical positions within the construction and business support divisions.

  1. 2004

  2. 2005

  3. 2008

  4. 2009

  5. 2014

  6. 2015

  7. 2016

  8. 2017

  9. 2018

Vision 

To be industry recognised as the recruitment partner of choice

Mission

To exceed expectations and provide the best possible service by incorporating our values in everything we do

Our Values

  • Honesty & Transparency

  • Specialist & Expertise

  • Responsibility

  • Collaboration

  • Ambition

    Tab 1 content

  • Honesty & Transparency | Our business is built on relationships developed through trust.

  • Tab 2 content

  • Specialists & Expertise  Each team makes it their business to know their sector, clients and, candidates inside and out.  At 1st Step, we work together to ensure requirements are managed by the team with the level of expertise to achieve the desired result.

  • Tab 3 content

  • Responsibility | We are passionate about the sectors we work within and we recognise our responsibility to lead by example and be accountable for our actions

  • Tab 4 content

  • Collaboration | Collaboration both internally and with our partners and local communities breeds idea's and initiatives, which in turn empowers us to build better relationships and provide a better service. 

  • Tab 5 content

  • Ambition | As a results-driven business we are continually striving to exceed expectations.  Our collective team spirit not only drives the business forward but makes our ambitions for our people, candidates, and clients. 

CASE STUDIES

case-studies

MANAGEMENT TEAM

  1. W1siziisijiwmtgvmduvmjmvmtevmtgvmdavnjc1l1npbw9uymxhy2thbmr3agl0zs5qcgcixsxbinailcj0ahvtyiisijgwmhg2mdbcdtawm2uixv0
    W1siziisijiwmtgvmduvmtgvmdkvntavmjcvmtgxl1npbw9uq293zhjleunhc3vhbc5qcgcixsxbinailcj0ahvtyiisijiwmhgymdajil1d
  2. W1siziisijiwmtgvmdmvmjcvmdkvmtyvmzuvnc9mzxngawxszxj5lmpwzyjdlfsiccisinrodw1iiiwiodawedywmfx1mdazzsjdxq
    W1siziisijiwmtgvmduvmtqvmtmvmjkvmdavntq1l0xlcybgawxszxj5ienhc3vhbc5kuecixsxbinailcj0ahvtyiisijiwmhgymdajil1d
  3. W1siziisijiwmtgvmdqvmtyvmdkvmtcvmzgvodyyl2fuzhlicm9va3nmb3jtywxidy5qcgcixsxbinailcj0ahvtyiisijgwmhg2mdbcdtawm2uixv0
    W1siziisijiwmtgvmdmvmjcvmdgvmzivmzivndmxl0fuzhlccm9va3ndyxn1ywwuanbnil0swyjwiiwidgh1bwiilciymdb4mjawiyjdxq
  4. W1siziisijiwmtgvmdmvmjcvmdgvntuvmtuvotczl0nhcmvlbmfcvy5qcgcixsxbinailcj0ahvtyiisijgwmhg2mdbcdtawm2uixv0
    W1siziisijiwmtgvmtevmjevmtyvntkvmtyvodg2l0nhcmvlbmegrwrpdgvkllboryjdlfsiccisinrodw1iiiwimjawediwmcmixv0
  5. W1siziisijiwmtgvmdmvmjcvmdkvmjmvndmvnzexl3jhbhbochjlc3rvbi5qcgcixsxbinailcj0ahvtyiisijgwmhg2mdbcdtawm2uixv0
    W1siziisijiwmtgvmduvmtqvmtmvmdmvmtavmjewl1jhbhboifbyzxn0b24gq2fzdwfslmpwzwcixsxbinailcj0ahvtyiisijiwmhgymdajil1d
  6. W1siziisijiwmtkvmdevmjuvmtevmtivntqvnjc1l1npbw9uiedlcnjhcmqgughvdg8gqlx1mdaynlcuanbnil0swyjwiiwidgh1bwiilci4mdb4njawxhuwmdnlil1d
    W1siziisijiwmtkvmdevmjgvmtevntevntkvntuzl1npbw9uiedlcnjhcmquanbnil0swyjwiiwidgh1bwiilciymdb4mjawiyjdxq
  7. W1siziisijiwmtgvmdmvmjcvmtmvmjgvmjkvodg5l0rhdmluawegrmfyci5qcgcixsxbinailcj0ahvtyiisijgwmhg2mdbcdtawm2uixv0
    W1siziisijiwmtgvmdmvmjcvmtmvmjgvmzavnti5l0rhdmluawegrmfycibdyxn1ywxjcm9wcgvklmpwzyjdlfsiccisinrodw1iiiwimjawediwmcmixv0
  8. W1siziisijiwmtgvmdqvmdkvmtmvmjqvmzyvotg1l01hdhrozxcgv2lsbglhbxmucg5nil0swyjwiiwidgh1bwiilci4mdb4njawxhuwmdnlil1d
    W1siziisijiwmtgvmdqvmdkvmtmvmjuvndivnzy2l01hdhrozxcgv2lsbglhbxmgq2fzdwfslmpwzyjdlfsiccisinrodw1iiiwimjawediwmcmixv0
  9. W1siziisijiwmtgvmduvmtqvmtavmjkvntgvnjqyl1n0dwfydcbxywxsaxmuanbnil0swyjwiiwidgh1bwiilci4mdb4njawxhuwmdnlil1d
    W1siziisijiwmtgvmduvmtqvmtavndcvndmvodyzl1n0dwfydcbxywxsaxmgq2fzdwfsidiuanbnil0swyjwiiwidgh1bwiilciymdb4mjawiyjdxq

1st step recruitment insights

W1siziisijiwmtkvmdqvmtevmtqvndgvntmvnji0l0xpbmtlzeluifbob3rviejcdtawmjzxlmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtkvmdqvmtavmtmvntmvmtmvmzuxl01hdhrozxcgv2lsbglhbxmgtglua2vksw4gughvdg8gvgvtcgxhdgugqlx1mdaynlcuanbnil0swyjwiiwidgh1bwiilci0odb4ndgwxhuwmdnjil1d
W1siziisijiwmtkvmdqvmdgvmdgvmjavmdyvnty2l21lbnrhbc1ozwfsdggtd29yzc1jbg91zc5wbmcixsxbinailcj0ahvtyiisijq4mhg0odbcdtawm2mixv0
W1siziisijiwmtkvmdmvmduvmtavndevmtgvnjc5l2fwchjlbnrpy2vzaglwcyb3zwvrmjaxos5qcgcixsxbinailcj0ahvtyiisijq4mhg0odbcdtawm2mixv0
W1siziisijiwmtkvmdevmjuvmtqvmjgvmzkvmze1l0rhdmluawegrmfycibmaw5rzwrjbibqag90bybcxhuwmdi2vy5qcgcixsxbinailcj0ahvtyiisijq4mhg0odbcdtawm2mixv0
W1siziisijiwmtgvmtivmjavmtevndkvndyvnzcxl0nocmlzdg1hcybbzhzlcnqgnc5qcgcixsxbinailcj0ahvtyiisijq4mhg0odbcdtawm2mixv0
W1siziisijiwmtgvmtivmtqvmtavmzavndgvnjq1l1htyxmgugljdhvyzsaymde4lmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmtivmdcvmtavndivmzyvmte2l0dhdhdpy2sgtg9nby5qcgcixsxbinailcj0ahvtyiisijq4mhg0odbcdtawm2mixv0
W1siziisijiwmtgvmtevmdkvmtyvmjavntuvodiyl2f2awf0aw9uic0gcgxhbmugaw4gc2t5lmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmtevmdkvmtyvmdkvmdevody5l0lnr18yndeylkpqryjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmtevmdgvmtivntyvndkvmjgzl0hlyxrocm93ie9mzmljzsbjcm9wcgvklmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmtavmjkvmtyvmjqvmtavotuvsgvhdghyb3cgt2zmawnlignyb3bwzwquanbnil0swyjwiiwidgh1bwiilci0odb4ndgwxhuwmdnjil1d
W1siziisijiwmtgvmtavmtcvmtmvmzqvmzcvntcxl2luzm9ybwfsignoyw50zwxszsbjcm9wcgvklmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmtavmtavmdgvmdkvmdevmzk1l3rlysbhbmqgdgfsay5qcgcixsxbinailcj0ahvtyiisijq4mhg0odbcdtawm2mixv0
W1siziisijiwmtgvmdkvmjevmtivmzcvmzyvnja0l2jhbmtpbmctynvzaw5lc3mty2hly2tsaxn0ltqxnjmymiaomskuanbnil0swyjwiiwidgh1bwiilci0odb4ndgwxhuwmdnjil1d
W1siziisijiwmtgvmdkvmtavmtuvntivndivody2l1npbw9uiedlcnjhcmqgy2fzdwfslmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmdkvmdcvmtmvmtyvndavmja2l0tlcnjpzsbmzxrjagzvcmqgq2fzdwfsignyb3bwzwquanbnil0swyjwiiwidgh1bwiilci0odb4ndgwxhuwmdnjil1d
W1siziisijiwmtgvmdkvmduvmtmvmzkvmtyvntkvtg9nbyatifnxdwfyzs5qcgcixsxbinailcj0ahvtyiisijq4mhg0odbcdtawm2mixv0
W1siziisijiwmtgvmdgvmjgvmdkvndmvmzkvnzm3l0zhcnjpbmdkb24gqxvnide4lnbuzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmdgvmjavmdkvmtavndyvntyxl0fubmettwfyawugv2fycmvuienhc3vhbcbyzxnpemvklmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmdgvmtcvmtmvntqvmzuvmza1l19nr18woty1lmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmdgvmtqvmtyvmdgvmtavnjm5l3nwzwvkb21ldgvylmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmdgvmdivmtivmtcvmjqvnzy0l0roukmgmjaxocaylmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmdcvmdkvmdgvmdqvmtuvmjc2l211zgr5ihrvihrozsbtyxguanbnil0swyjwiiwidgh1bwiilci0odb4ndgwxhuwmdnjil1d
W1siziisijiwmtgvmdcvmdyvmtuvmzyvndmvntk5l1bit1rpltiwmtgtmdytmtktmtytmdutmzcuanbnil0swyjwiiwidgh1bwiilci0odb4ndgwxhuwmdnjil1d
W1siziisijiwmtgvmdcvmdqvmjevntyvndevnja4lzbfnke3mtlblti3rumtndzfqy04mjq5ltnfrdy0neezmuy2qy5qcgvnil0swyjwiiwidgh1bwiilci0odb4ndgwxhuwmdnjil1d
W1siziisijiwmtgvmdyvmjkvmtuvmtgvmtcvntg1l1rozs1taglyzs1mb25kb24uanbnil0swyjwiiwidgh1bwiilci0odb4ndgwxhuwmdnjil1d
W1siziisijiwmtgvmdyvmjyvmtyvmjavndqvmzcxl2jhdhrlcnnlysbwb3dlcnn0yxrpb24uanbnil0swyjwiiwidgh1bwiilci0odb4ndgwxhuwmdnjil1d
W1siziisijiwmtgvmdyvmjyvmtyvmdgvmtevntixl2nvbnn0cnvjdglvbib3b3jrzxigaw4gdghlighlyxqucg5nil0swyjwiiwidgh1bwiilci0odb4ndgwxhuwmdnjil1d
W1siziisijiwmtgvmdyvmjyvmtuvmdyvnduvnti3l211zgr5ihrvihrozsbtyxguanbnil0swyjwiiwidgh1bwiilci0odb4ndgwxhuwmdnjil1d
W1siziisijiwmtgvmdyvmjuvmtevmdmvntgvntewl1jju1ftllboryjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmdyvmtkvmtmvmjivmdcvmtcyl1r1bmlzawegrw5nbgfuzcbszxn1bhqgugljlmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmdyvmduvmdkvmjuvntkvmjq2l3dvcmxklwn1cc0ymde4lmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmduvmjuvmtuvmdevmduvnzyxl0deufiucg5nil0swyjwiiwidgh1bwiilci0odb4ndgwxhuwmdnjil1d
W1siziisijiwmtgvmduvmtavmtmvndcvmtkvnzi3l0npdhkgbglnahrzlmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmdqvmjqvmtqvmtmvmzgvmta1l09yyw5nzsbnyw4uanbnil0swyjwiiwidgh1bwiilci0odb4ndgwxhuwmdnjil1d
W1siziisijiwmtgvmdmvmdkvmtqvntyvntivnjqyl2nvbgxhz2ugbhnlyy5wbmcixsxbinailcj0ahvtyiisijq4mhg0odbcdtawm2mixv0
W1siziisijiwmtgvmdqvmtyvmdkvmjavndmvmzi1l1rfqu0gvvnblmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmdqvmtyvmdgvntgvmdyvotq3l19nr18woty1lmpwzyjdlfsiccisinrodw1iiiwindgwedq4mfx1mdazyyjdxq
W1siziisijiwmtgvmdmvmjgvmtyvmtuvntevodgwlze1mduxntjfnzq1mdq5odg4odyzotg0xzy2ntmxodawmtk4odazota0mtnfbi5wbmcixsxbinailcj0ahvtyiisijq4mhg0odbcdtawm2mixv0
W1siziisijiwmtgvmdqvmtyvmdkvmzgvmtqvndixl1jju1ftbg9nb0nvbg91ci5qcgcixsxbinailcj0ahvtyiisijq4mhg0odbcdtawm2mixv0

Recruitment News

  • ​​

  • TAKE YOUR 1ST STEP TO A NEW CAREER 

    Find out more about joining the 1st Step team... 

  • find out more